RETURN & REFUND POLICY
Shop confidently with a risk-free 30 Day Price-Match policy, a generous 365 Day Money-Back guarantee, and a Hassle-Free Return process ensuring that you pay the lowest price and giving you ample time to return or exchange your product(s) should you change your mind.
30 Days Price Match
If you purchase a product from our website and the price of that product drops within 30 days of your purchase, you’re eligible for a price adjustment. Simply reach out to us with your order number, and we’ll gladly process a partial refund for the difference.
365 Days Money Back:
You have 365 days from the date of purchase to request a return. To be eligible for a return, your item must be unused and in its original packaging. Please include the order number as proof of purchase.
Initiating a Return:
To start a return, please contact us at info@wavesrx.com. If your return is accepted, we will provide you with a return shipping label and detailed instructions on where and how to send your package. Please note that items sent back without prior approval may not be accepted.
Damages and Issues:
Please inspect your products carefully upon receipt. If an item is defective, damaged, or incorrect, please contact us as soon as possible so we can resolve the issue promptly.
Exceptions / Non-Returnable Items:
Certain items cannot be returned, including customized items and gift cards.
Exchanges:
For a quicker resolution, you may return the original item and, once accepted, make a new purchase for the desired item.
Refunds:
Upon receiving and inspecting your return, we will notify you of the approval status. Once approved, the refund will be processed automatically to your original payment method. Keep in mind that your bank or credit card company may take some time to process and post the refund.
We are committed to your satisfaction and aim to provide an excellent customer experience. If you have any questions or concerns, feel free to contact us at wavesrx@gmail.com. Thank you again for choosing WavesRx.